Millward Brown and Affectiva extend facial coding to emerging markets

US — Millward Brown and Affectiva have announced that Link – Millward Brown’s system for evaluating and optimising ad copy – is now available with facial coding for emerging markets, including Latin America and Asia Pacific.

Millward Brown says facial coding improves understanding of emotional engagement through its emotional and cognitive metrics, which could lead to better decision-making in ad content, messaging, creative development and cut-downs.

“Facial expression analysis is very compelling for emerging markets where cultural norms can make it even harder for people to give negative or potentially embarrassing feedback,” said Graham Page, executive VP of Millward Brown’s neuroscience practice. “We are already seeing powerful insights from emerging-market Link studies that include facial coding analysis.”

In one example an advertisement in India included shot showing a man’s hand touching his wife’s bare midriff. When interviewed about the ad, most of the female viewers gave a generic response about that action. However, the moment-by-moment analysis of expressions captured by facial coding indicated that this particular shot was the most emotionally engaging moment of the ad. As a result of this insight, the advertiser kept this important scene in.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts