HSBC launches Viewpoint customer community
On the site HSBC says it will invite customers “to share their thoughts on a wide range of topics, from feedback on HSBC products and services, to what money means to you, and what you want your money to do for you”.
To become a member of Viewpoint, customers will have to register and answer a few questions about themselves. After they have registered, the bank then asks them to complete online activities – either a survey or discussion group – once or twice a month.
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1 Comment
Jennie Archer
13 years ago
Really not happy I logged on as instructed but it kept disconnecting so that I couldn't be part of the view point. A complete waste of my time. I wasn't very happy about HSBC before now even more put off. What are you going to do about it?
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