Business response to environment is ‘too little’

UK – More than 70% of UK consumers think business response to tackling environmental damage is ‘too little, too late’, according to research from Kantar.

A green earth held by human hands in a forest raised to the sun

Younger generations of millennials agree the most with this statement ( 78%) and almost 90% of respondents agreed that brands need to take more responsibility for the waste they produce and the impact it has on our environment.

Three-quarters also agree that due to inaction from many of the world’s governments, consumers are looking toward brands to act as forces for positive change in society.

And people are willing to change their purchasing because of this. More than three-quarters of consumers ( 77%) said that in the past 12 months, they had switched, avoided or boycotted buying certain products, or might consider doing so in the future, based on their view of a brand’s sustainability and environmental policies.

Brand loyalty based on these credentials was lowest among the youngest cohort with 87% of 16- 24-year-olds saying they had switched or might do so.

Mark Chamberlain, managing director of brand, Kantar UK said: “Consumers now expect businesses to be driven by some direction other than simply making a profit. These values are fast becoming key assets in helping boost brand value while projecting a positive corporate image, and by doing so businesses can demonstrate a clear sense of purpose.”

Kantar questioned more than 1,200 UK consumers between the ages of 16 and over 65. 

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts