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FEATURE24 January 2018

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AI Features Impact Innovations Media Technology Trends

Can relationships between businesses and individuals be improved by new technology? Tim Phillips explores how the balance of trust might be changing with digital innovation.

“I am not ‘part of the family’, or whatever the marketing spin is, ” says a respondent. “Somehow these brands feel like they have a right to invade my life every day.”

He isn’t a disaffected millennial or a ...