FEATURE3 September 2015

Essential services

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The Post Office holds a particular place in the UK’s psyche. It is one of those often-maligned institutions – never fully appreciated, yet always assumed to be there when needed.

Which is why proposed or actual branch closures are invariably accompanied by an outcry; people feel a strong attachment to the organisation, even if their interactions with – and purchases from – it are infrequent or low-value.

Almost everyone needs Post ...