FEATURE16 September 2019

Energising the market

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Energy Features Impact UK

To address the changing nature of the energy market, British Gas had to adopt a more unified view of its data and insight, as Paul de Laat explains to Jane Simms.

Paul de Laat joined Centrica, the international energy and services company, in 2016, as head of data, insight and customer value management. Competition was fierce: a rush of new entrants into ...