OPINION13 July 2011

Closing down sales

Looking at the News of the World closure through the lens of behavioural economics.

After relentless and ongoing revelations about alleged bad behaviour, Rupert Murdoch’s son and News Corporation heir apparent James announced the closure last week of arguably its most treasured printed asset, the News of the World (NOTW).

The public at large, and most significantly NOTW’s advertisers, reacted as one.

They had finally had enough of the phone-hacking scandals linked to the paper’s newsroom – even if its current crop of reporters plead their innocence.

But despite the widespread outrage at the paper’s actions, its final edition went on to sell a record four million papers on Sunday, a 10-year high.

Why is this?

One factor at work here is the scarcity bias. This is where things become more desirable as they become less obtainable. Incredibly last editions of NOTW are already selling on eBay for £30 each.

A second factor is that by being the last edition ever, it made it socially acceptable to buy the paper again – something that had been socially unacceptable all week. Knowing our behaviour is within the social norm (however unconsciously) is vital to us acting in a certain way.

Finally, the NOTW effectively maximised one of its existing drivers of purchase – the fact that people do not want to miss out on something juicy. This is why even AB readers will regularly buy NOTW alongside a quality newspaper.

At least, they used to.