NEWS7 September 2011
UK— TNS Omnibus has launched an online discussion tool, the ChatterBus, with respondents recruited through its CAPI omnibus survey.
The ChatterBus runs once a week on Wednesday evenings when clients can book time slots of up to 90 minutes to talk with as many as ten respondents. Ad-hoc sessions are also available.
Clients will receive a full transcript of their discussion the next day, TNS Omnibus said.
Managing director Sue Homeyard (pictured) said: “It can be used for so much, from testing advertising creative, co-creation, understanding in-situ product usage, understanding the ‘why’ behind quantitative results, or even just getting some useful illustrative quotes to bring presentations to life.”