This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here

Friday, 19 September 2014

Research
Steven Walden and Qaalfa Dibeehi FREELANCE

Stories by this contributor.

  • Why we must measure emotion

    August 2010

    Steven Walden and Qaalfa Dibeehi of customer experience consultancy Beyond Philosophy on why failing to track measures of emotion could lead firms to make the wrong decisions.