Research
November 2008
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‘We are certainly not packing up our tent'
19-Nov-2008
Arbitron boss Steve Morris vows to ‘aggressively' protect core ratings business
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Exclusive: Kimberly Till promises a fresh approach for Harris
19-Nov-2008
New chief executive speaks of innovation and ‘a considered approach to expansion'
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Interview: The man with China in his hands
12-Nov-2008
TNS's Jim Sailor is upbeat about growth prospects in the country, despite the global economic downturn
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60 Second Soapbox – Joe Kiefer
November 2008
Joe Kiefer, chief instigator of new ideas and creative research at Culture Current Research, thinks it is time someone killed market researchTHE PRODUCT I'M MOST EXCITED ABOUT AT THE MOMENT IS...The CCleaner and it's shareware. Be nice and donate at least a buck if you use it. We downloaded it and cleaned up so much space on our drives that we are running fast and furious again. The CCleaner found and deleted over 400 useless files from one ...
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A threat to democracy?
November 2008
Marc Brenner's editorialBooks like David W. Moore's 'The Opinion Makers' don't come around too often. And, as far as the polling business is concerned, that's probably a good thing. Moore's 196-page salvo aimed at the polling business has stirred up quite a storm. Not surprising when you consider that one of his central arguments is that pollsters don't report public opinion, they manufacture it. With US voters due to elect a new president this ...
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Acquisition falls through as Pearl Medical ceases trading
14-Nov-2008
Healthcare panel firm closes its doors after collapse of financial backer
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Acquisition reunites Integra with co-founder
7-Nov-2008
Ian Hughes tells Research why he set out to merge his old company with his new one
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Acxiom makes analytics acquisition
18-Nov-2008
Quinetix bought for undisclosed amount
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Ad bodies launch survey of online measurement
3-Nov-2008
MIA Project to quiz advertisers and networks in 19 countries
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Ad industry body backs timeshifted TV ratings
17-Nov-2008
Television Bureau of Advertising comes out in support of Nielsen's Live + 3 standard for local TV ratings
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Ad targeting firm Nugg.ad nabs Danish client
17-Nov-2008
News site Ekstra Bladet signs up for ad targeting software
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Adknowledge buys social media analytics firm
10-Nov-2008
Social network advertising platform looks to broaden its offering
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Aeroplan takes LMG insights business overseas
27-Nov-2008
Loyalty group introduces UK sales data analytics division to US and Canada
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Agency needed to go underground
19-Nov-2008
Research firm wanted for three-year Tube survey
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AHAA accuses Arbitron of ‘indifference' over PPM concerns
24-Nov-2008
Hispanic ad association insists that PPM sample ‘is wrong'
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ARF forms council for research ‘transformation'
11-Nov-2008
Ad research body brings industry figures together to look to the future
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BBC awards financial data contract
3-Nov-2008
Digital Look to provide market data for web and other platforms
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BBC invites agencies to join usability roster
28-Nov-2008
Corporation expects to appoint eight firms over two years
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BMRB pushes start of grad programme into '09
7-Nov-2008
Three-month delay as agency seeks ‘better visibility' on New Year prospects
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BMRB scoops Metro's Urban Life again
26-Nov-2008
Agency picked to run reader research project for eighth consecutive year
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BMRB wins contract to track BBC performance
17-Nov-2008
Will survey public opinion on whether broadcaster is fulfilling its purposes
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Boden orders staff audit from eDigitalResearch
21-Nov-2008
Mail order clothing company outsources employee survey for the first time
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Broadcasting trio sign up with Media Monitors
17-Nov-2008
Citadel, Clear Channel and Emmis pick Audience Reaction tool
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BT deletes Phorm posts from online forum
20-Nov-2008
Internet provider pulls ‘substantial' number of posts
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Buyer sought for Greenfield survey arm as ZM deal collapses
14-Nov-2008
Microsoft's $120m agreement with private equity firm falls through
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Canadian agencies team up for online survey
10-Nov-2008
Acrobat-Research and Delvinia Data Collection launch syndicated service
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Census Bureau readies new R&D contracts
6-Nov-2008
Agencies wanted to keep bureau abreast of survey developments
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Changes at the top for softco Snap Surveys
26-Nov-2008
Peter Wills to be replaced by co-founder Steve Jenkins as MD
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Changes to Arbitron's PPM rollout schedule
5-Nov-2008
Dates changed for introduction of electronic measurement system in nine markets
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Chime says research profits ‘disappointing'
13-Nov-2008
Research division earnings to November are below the same period last year
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Circle Research picks online software provider
21-Nov-2008
Globalpark to provide UK agency with feedback tool
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Clemenger mulls acquisitions, research expansion
5-Nov-2008
Australian ad group preparing to raid war chest, says executive chairman Robert Morgan
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Compete adds retail and consumer practice
11-Nov-2008
Web analytics firm to support TNS sister companies with online shopping data
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Compete launches quarterly smartphone study
20-Nov-2008
Web analytics firm draws insights from the success of the iPhone
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ComScore reveals online brand impact data
20-Nov-2008
Brand Metrix database highlights impact of viewing online ads on attitudes to brands
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Contract wins
6-Nov-2008
The latest from BMRB, Macro International and Catalyst Resources
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Court rules no evidence of ‘massaged' figures
3-Nov-2008
Forsa CEO told not to repeat claims about rival Infratest Dimap
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Creston looks to MR for ‘resilience' despite revenue drop
27-Nov-2008
Revenue from insight division down 5.6% – but group continues to grow
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Dial M for market research
November 2008
Andrew Greenwood owns a research agency in Texas. He has also written and published three novels telling the story of a researcher much like himself, whose work embroils him in a series of murder mysteries. Robert Bain surveys the crime sceneWhat gave you the idea for a murder mystery novel set in the world of research?Being in research for so many years and having contacted directly or indirectly probably half a million strangers, I always wondered how ...
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Dib to drive research innovation at GfK NOP
13-Nov-2008
Former Nielsen Online boss to head UK centre of excellence
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Election pollsters breathe a sigh of relief
5-Nov-2008
AAPOR president Richard Kulka talks to Research about pollsters' predictions of Obama's win
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Engage looks to Dance
11-Nov-2008
Ex-Research International global clients director joins consumer agency
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Epocrates expands physician panel
21-Nov-2008
Firm to offer international service after European move
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Ex-ProFakt colleagues team up for virtual shopping
3-Nov-2008
Jerry Johnson (pictured) and Jürgen Bluhm launch Nimbus system with Juho Arens
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Eye to focus on mall ads
11-Nov-2008
Out-of-home specialist signs Arbitron for shopping centre survey
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Face targets ‘web 2.0 women' with co-creation community
28-Nov-2008
Mindbubble women's community to launch alongside Headbox
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Focus group agency teams with Bentley Uni
18-Nov-2008
Consumer Focus launches partnership with university's Center for Marketing Technology
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Gannett swallows social media firm Ripple6
14-Nov-2008
New acquisition to help publisher build and research social networks
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GfK plans restructure of healthcare business
11-Nov-2008
Good nine-month performance tempered by difficulties in US and UK healthcare markets
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Google Ad Planner opened to the public
17-Nov-2008
Web audience research and ad planning tool now free to all
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Harris Interactive cheers UK media success
24-Nov-2008
Media division brings in $1m in sales in the 12 months since it launched
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Healthcare Landscape launches pain community
12-Nov-2008
Fieldwork agency aims to get closer to respondents through online forum
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HMV hires Lynchpin to probe path to purchase
13-Nov-2008
Analytics work to help retailer understand how online display ads lead to online sales
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If there's one thing I've learnt... Nick Leon
November 2008
Careers advice from research practitioners. This month: Nick Leon, founder, Naked EyeThe best advice I got was… that it's not how good you are, it's how good you want to be.The worst advice I got was… to have a cup of tea – you'll feel better. Yeah right.You know you're doing well when… your research has impact and leads your client to an opportunity. If you did it in a new and surprising ...
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Illuminas optimistic as owner reports improved performance
4-Nov-2008
Media Square results show recovery • Illuminas says business remains ‘strong'
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Innerscope strengthens with appointments
24-Nov-2008
Emotional response agency hires trio of executives
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Ipsos nabs Scottish mental health survey
20-Nov-2008
Firm beats two other bidders for government work
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Ipsos Reid and DMS launch ‘largest ever' Canadian study
28-Nov-2008
Firms to study consumer attitudes of multicultural communities
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Ipsos reports steady revenue growth across all sectors
13-Nov-2008
Q3 revenues up 5.9% and firm confident research will survive 2009 ‘crisis'
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IPT sells research businesses
4-Nov-2008
Buyers snap up ‘non-core' agencies Tpoll and Integra Insight
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IRI triumphs in winner-takes-all bid to supply Nestlé UK
24-Nov-2008
Information Resources named sole supplier of retail data to consumer goods firm
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Jackson takes global role at Hall & Partners
7-Nov-2008
Terry Willie replaced by Vanella Jackson as worldwide chief executive
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JD Power appoints new president
20-Nov-2008
Finbarr O'Neill promoted to top role
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Judge nixes ElPais.com complaint against Nielsen
14-Nov-2008
Claim for damages over ‘inaccurate' audience figures dismissed
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Legal challenges may arise from nuclear consultation
18-Nov-2008
UK government may face further obstacles after MRS code of conduct breach
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Lightspeed appoints leader for North American business
21-Nov-2008
Christopher Urinyi promoted from finance chief to CEO, reporting to Anne Hedde
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Luminar looks ‘beyond hello' with Retail Eyes
21-Nov-2008
Nightclub owner hires mystery shopping firm for customer experience programme
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Luntz Maslansky appoints chief executive
18-Nov-2008
Michael Maslansky to take charge next year
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MacArthur Foundation funds research network
26-Nov-2008
$3.9m grant to study effects of ageing US society
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Mak takes on global role at Havas Digital
12-Nov-2008
Media Contact's US research chief replaces TS Kelly
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Marketing jobs to go at Nokia
4-Nov-2008
450 jobs affected by mobile phone maker's reorganisation plan
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Merger of MRA and CMOR raises questions for industry bodies
7-Nov-2008
CMOR becomes part of MRA • Casro says work needed to ‘harmonise' offerings
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Mid East to get Effective Measure of web
26-Nov-2008
Australian firm targets new markets through tie-up with Dubai-based agency
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More people on the move
24-Nov-2008
Appointments and promotions in the global market research industry
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More people on the move
5-Nov-2008
Appointments and promotions in the global market research industry
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MR softco SPSS to cut workforce by 10%
5-Nov-2008
Research software supplier aims to stay one step ahead of economic downturn
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MSN Japan picks Omniture for web analytics
14-Nov-2008
SiteCatalyst tool to drive targeted advertising
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Nasdaq OMX snaps up Bloom Partners
6-Nov-2008
Stock exchange owner to offer trading analysis and insight
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National Research to acquire My InnerView
27-Nov-2008
Healthcare research firm to close deal by end of year
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Net Promoter ‘not in competition with MR'
26-Nov-2008
Co-author of new book sets out to answer the ultimate question
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New product developments
25-Nov-2008
The latest from QSR, Vovici, SIS International Research and Empathy
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New TNS service to chart decay rates for digital advertising
18-Nov-2008
Agency claims industry first with panel-based ad effectiveness measurement
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News in brief
21-Nov-2008
The latest from Ipsos Mori, B2B International, BlueMetrix and more
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News in brief
7-Nov-2008
The latest from e-Rewards, MRSI, Acefieldwork, Bebosoft and IS Solutions
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Nielsen adopts AIMC enumeration in Spain
28-Nov-2008
Agency's online division agrees deal with industry association AIMC
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Nielsen and IMMI suspend out-of-home TV ratings service
10-Nov-2008
'Simply not enough client support,' a company spokesman tells Research
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Nielsen eyes global ‘three screen' dominance
14-Nov-2008
CEO David Calhoun talks up the potential of this week's takeover of AGB Nielsen
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Nielsen makes pharma acquisition in Czech Republic
20-Nov-2008
Amar Research takeover ‘key' to sector growth plans, says European president Patrick Dodd
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Nielsen postpones European In-Store launch
25-Nov-2008
Clients want to wait and see, MD tells Research
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Nielsen scoops Cumulus contract to enter US radio ratings market
18-Nov-2008
Arbitron blasts ‘step backward' as ratings heavyweights square up
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Nielsen switches to Jicims universe estimates
18-Nov-2008
Online audience figures now on an equal footing with other providers
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Nippon chooses Confirmit for online work
11-Nov-2008
Agency brings online survey management and reporting in-house
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NORC appoints new president
17-Nov-2008
Interim boss John Thompson takes the permanent reins
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OFT building research agency network
28-Nov-2008
Up to 11 firms wanted for four-year contract
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Ormax Media to gather day-after TV feedback
10-Nov-2008
New research service to gauge viewer opinions of Indian television shows
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P&G and Google employees swap jobs in search of insights
25-Nov-2008
Consumer goods maker and tech giant cooperate to better understand the online consumer
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Peanut Labs in UK launch
27-Nov-2008
Firm starts offering UK sample from social networks
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People on the move
21-Nov-2008
Appointments and promotions in the global research and insight industry
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People on the move
13-Nov-2008
Appointments and promotions in the global market research industry
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People on the move
17-Nov-2008
Appointments and promotions in the global market research industry
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People on the move
19-Nov-2008
Appointments and promotions in the global market research industry
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People on the move
11-Nov-2008
Appointments and promotions in the global market research industry
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People on the move
10-Nov-2008
The latest appointments and promotions in the world of market research and consumer insight
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People on the move
4-Nov-2008
Appointments and promotions in the global market research industry
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People on the move
3-Nov-2008
Appointments and promotions in the global research and insight industry
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People on the move
27-Nov-2008
Appointments and promotions in the global market research industry
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Pharma MR depts a dying breed, says report
4-Nov-2008
Integration of intelligence making conventional MR departments obsolete
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Phoenix rises in London
14-Nov-2008
Pharma research agency expands into Europe
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Polls in peril
November 2008
Ex-Gallup poll man David W. Moore's new book 'The Opinion Makers' exposes the questionable tactics pollsters use to create poll-driven news stories. Here he sets the scene for his explosive argumentIt's a tragic irony that one of the twentieth century's most celebrated social inventions, widely anticipated as a means of enhancing democracy, has turned out to do the opposite. When in the mid-1930s George Gallup, Elmo Roper and Archibald Crossley unveiled their ...
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Pollsters make last bid for election glory
4-Nov-2008
As America goes to the polls, election predictions abound
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Prime online media analysis deal for IBM
6-Nov-2008
OmniFind technology powers new communications research offer
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Publicis to link offline and online advertising
17-Nov-2008
Deal with Mobile Discovery allows digital links in offline ads to be created and tracked
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Quantcast bags big-name support from MTV
5-Nov-2008
MTV research evp Colleen Fahey Rush tips upstart to claim currency status
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Rambam to expand Omnicom's mobile research
3-Nov-2008
New consultancy to give group's mobile activities ‘worldwide breadth'
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Research ‘must learn to listen and tell stories'
13-Nov-2008
ARF super-council to focus on passive observation and communicating findings
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Research Now France appoints new MD
5-Nov-2008
Sébastien Croizard promoted to grow business
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Research pioneer Harry Henry dies aged 92
25-Nov-2008
Obituary: market research innovator and founder member of MRS dies
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RK Swamy Hansa takes slice of i-Vista Digital
12-Nov-2008
Research and ad group to offer i-Vista products to US clients
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Robert Lerwill in shock departure from Aegis
27-Nov-2008
Chief executive to leave tomorrow • Chairman John Napier to take charge on an interim basis
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Rock-u-like, calls-u-don't-like and puns in the oven
November 2008
The DiaryResearch rocksHaving ditched their record label and released their latest album online, rockers Nine Inch Nails are surveying fans to find out "what you want, what you like, what you look like naked, etc", with the incentive of a free video download. The band's Trent Reznor acknowledges that fans can just as easily get the video illegally, but he has the following words for those who would try to beat the system: "What ...
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Star Data and CMS team up for IVR services
14-Nov-2008
Voice recognition and online dashboard systems combined
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Susan Whiting upped to vice-chairperson at Nielsen Company
11-Nov-2008
Will work with clients on developing 'integrated' research products
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Synovate appoints new managing director for South Africa
28-Nov-2008
Charlotte Jackson promoted from group support director
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Synovate Denmark gets new managing director
12-Nov-2008
Marketminds co-founder Klaus Mikkelsen to lead Copenhagen office
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Telligent makes big bet on social analytics
11-Nov-2008
Community software firm hires Microsoft researcher as chief social scientist
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The privacy code
November 2008
Online behavioural targeting has riled privacy advocates and lawmakers in the US – but any moves to restrict online tracking could have damaging consequences for research. Brian Tarran investigatesHoward Fienberg has a busy couple of years ahead. As director of government affairs for the Council for Marketing and Opinion Research (CMOR), he mans the frontline in the fight to protect the US industry from legislative threats. Largely his work goes unnoticed – ...
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The UK research industry league tables 2008
November 2008
The UK research industry league tables 2008In this, the second of our annual UK research industry league tables, we outline the turnover giants and offer a snapshot of their progress over the past few years. Though having to come to terms with sluggish growth, it's still a market that represents one of the world's most active, inventive and prosperous research hubs. Here's where things stand...
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TiVo expands Stop Watch TV ratings sample
19-Nov-2008
Sample size of 100,000 homes will enable reliable data for smaller networks
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TNS looks to combine qual win with quant work for European Union
27-Nov-2008
Agency hopes on renewal of quant contract to offer a ‘full set of tools'
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TNS wins ‘largest ever' European qual contract from EU
26-Nov-2008
Agency beats Ipsos and GfK to €15m contract for EU institutions
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Tpoll director's ‘relief' over management buyout
6-Nov-2008
Online research agency is relishing its independence from DM group IPT
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TRA single-source panel reaches 370,000 homes
10-Nov-2008
TV viewing and purchase panel expands as firm brings in more data
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Trajectory Partnership takes the long view on global tourism
24-Nov-2008
Forecasting firm wins UN project on future tourism trends
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Tribal DDB signs up for Hitwise data
24-Nov-2008
Marketing agency to use web stats services for US clients
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TV anchor launches media strategy firm
20-Nov-2008
Dan Abrams offers to build bridges between businesses and media
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University of Glasgow scoops literacy project
13-Nov-2008
5,000 adults to be quizzed on numeracy and literacy levels
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Usability consultancy Foviance acquires Applied Insights
6-Nov-2008
AI co-founder Neil Mason to head new Foviance analytics arm
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Virgin Media signs up for Net Promoter program
12-Nov-2008
TV, phone and web provider looking to improve customer relationships
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Virtual Surveys hires online communities head
25-Nov-2008
Ex-Harris man Andy Buckley to lead expanding division at online agency
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Vovici Community Builder and Feedback Intelligence reviewed
November 2008
Tim Macer takes a look at an off-the-shelf panel management tool. Does it have that winning community spirit that research agencies seek?Today more and more companies are realising the benefit of building online panels of customers to involve in research. The idea is simple, but the reality can be complex and costly to deliver from a technical standpoint. Whether firms try to build them for themselves or park the problem with a research agency, it is an ...
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Wal-Mart signs for Spectra in Canada
28-Nov-2008
Segmentation tool to aid ‘Store of the Community' programme
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Wanted: rubbish survey
10-Nov-2008
Waste & Resources Action Programme to study hospitality industry waste
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Web users sue NebuAd on privacy grounds
12-Nov-2008
ISP customers seek damages from behavioural targeting firm
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Weber Shandwick appoints measurement boss
12-Nov-2008
Tim Marklein to head PR agency's measurement and strategy practice
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WPP exchanges AGB stake for Nielsen businesses
11-Nov-2008
Gives up share of TV ratings venture to comply with EU competition rules