Research
Jan 2012
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$53m for community firm Lithium
6-Jan-2012
US— Lithium, a provider of online community technologies, has completed a $53.4m round of financing from new and existing investors.
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$8m funding for marketing software firm ThinkVine
11-Jan-2012
US— ThinkVine has closed an $8m Series C round of financing to support sales and development of its marketing planning and sales forecasting software.
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AAPOR guidance to be reviewed as nearly one in three go cell-only
31-Jan-2012
US— The American Association for Public Opinion Research (AAPOR) will look to update their guidelines on cellphones in survey research in the next year, as a recent study indicates that nearly a third of households in the US are now cellphone-only.
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Accenture to acquire Neo Metrics Analytics
25-Jan-2012
US— Management consultancy Accenture has agreed to buy Spanish predictive analytics agency Neo Metrics Analytics for an undisclosed amount.
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AEG picks Nepa for O2 arena research
31-Jan-2012
UK— Entertainment group AEG Europe has commissioned Nepa UK to conduct research among customers and visitors of London’s The O2 arena.
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Affinnova launches online collaboration platform
26-Jan-2012
US— Research technology firm Affinnova has launched a new web-based platform for marketing and research teams to collaborate on ideas for products, designs and ad campaigns.
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Affinnova picks Bhagwat to lead financial services practice
4-Jan-2012
US— Affinnova, a developer of concept optimisation technology, has named Sarita Bhagwat to lead its financial services practice.
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Alterian shares come off stock exchange in SDL acquisition
27-Jan-2012
UK— Shares in marketing analytics firm Alterian have come off the London Stock Exchange as the firm’s acquisition by tech firm SDL is completed.
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APCO picks Crimson Hexagon for social media analysis
11-Jan-2012
US— PR group APCO Worldwide has tapped Crimson Hexagon’s ForSight platform for social media analysis and intelligence.
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Arbiton wins Light Media ratings deal
3-Jan-2012
US— Light Media has signed up to receive Arbitron ratings for its flagship radio station Power105.5/The King in the Metro Albany, Georgia market.
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At breaking point?
9-Jan-2012
If your new year’s resolutions are about to fail then perhaps it’s time to apply some behavioural economics on yourself.
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Bellwether report shows slump in confidence among UK marketers
19-Jan-2012
UK— The latest Bellwether Report on UK marketing spending makes worrying reading, with budgets only marginally up and confidence down sharply.
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Belo expands Rentrak TV audience counting deal
26-Jan-2012
US— Texas-based media owner Belo Corp has renewed its StationView Essentials local TV ratings contract with Rentrak, and expanded the agreement to cover channels in more markets.
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Big Brother Watch turns its gaze on Path Intelligence
5-Jan-2012
UK— Privacy campaign group Big Brother Watch has joined calls for Path Intelligence to move to an opt-in model for its shopper tracking system, which uses mobile phone signals to monitor how people move around retail environments.
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Blauw Research extends Dapresy deal
16-Jan-2012
NETHERLANDS— Blauw Research has signed a new deal with Dapresy to create dashboards and online portals for its ad hoc and tracking surveys.
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Bob Shullman to retire from Ipsos Mendelsohn
24-Jan-2012
US— Ipsos Mendelsohn president Bob Shullman is to retire at the end of this month. He has been in the role since 2008.
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BrainJuicer hires US innovation research leader
26-Jan-2012
US— BrainJuicer has appointed Rene Huey-Lipton to lead innovation and new product development research in the US, as senior VP of juice generation.
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BrainJuicer revenue passes £20m in 2011
19-Jan-2012
UK— BrainJuicer’s revenue in 2011 increased by 26%, passing the £20m mark, the firm said in a trading update today.
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Brass shines with 23% increase in research sales
13-Jan-2012
UK— Marketing agency Brass, based in Leeds, has reported full-year sales for its research services arm of £2.3m, up 23% on the previous year.
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Burger King 'scraps' EMEA insight post
9-Jan-2012
SPAIN— Burger King is reported to have axed the role of head of consumer insights for the Europe, Middle East and Africa region – less than a year after its creation.
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Call Genie agrees VoodooVox acquisition
3-Jan-2012
CANADA— Digital mobile advertising firm Call Genie has agreed to acquire the assets of US-based data analytics and mobile advertising network VoodooVox.
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Chartbeat debt offering raises $975,000
9-Jan-2012
US— Realtime web analytics firm Chartbeat has raised $975,000 in a debt offering, according to a filing with the Securities and Exchange Commission (SEC).
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Collaborative platform goes public with Unilever-backed project
11-Jan-2012
UK/US— Unilever is lending its support to an open-access research project that aims to get people talking about the barriers organisations face in adopting social media practices and how to overcome them.
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Companies sign up to new mobile research body
19-Jan-2012
US— Representatives from major agencies and clients have formed a new industry association to develop guidelines and best practices for mobile research.
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Comptel Corporation to buy Xtract for analytics boost
30-Jan-2012
FINLAND— Telecoms software firm Comptel Corporation is to acquire Finnish analytics firm Xtract in a deal worth €3.1m that will be completed by the end of February.
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ComRes adds quant leader and promotes two
26-Jan-2012
UK— Pollster ComRes has hired Pru Shelton to lead its quantitative research team, replacing Caroline Lawes who is leaving the firm to change careers.
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ComScore launches ad validation tool
20-Jan-2012
US— Online audience measurement firm ComScore has introduced a way of measuring whether internet users have had a chance to see digital ads that are delivered to their computer.
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Creston sees ‘good’ third quarter but braces for Q4 decline
27-Jan-2012
UK — ICM owner Creston reported “good” revenue growth at its insight division in the third quarter, following a 3% year-on-year decline in the preceding six months.
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D3 Systems finalises investment in Kenya's Infinite Insight
31-Jan-2012
KENYA— Emerging markets research specialist D3 Systems has finalised the acquisition of a “significant” but unspecified share of the Nairobi-based business Infinite Insight.
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Danny Russell to leave Sky amid marketing restructure
18-Jan-2012
UK— Sky’s marketing strategy director Danny Russell is leaving the company as it restructures its sales and marketing teams, with Lucien Bowater taking on the new role of strategy and insight director.
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Decode supports neuro lab at German university
23-Jan-2012
GERMANY— Neuromarketing agency Decode has helped set up a neuroscience and experimental psychology laboratory at Zeppelin University in Friedrichshafen.
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Decooda builds API for sentiment analysis platform
5-Jan-2012
US— Decooda, a marketing technology firm, has built an API to allow companies to upload or stream social media data directly into its own sentiment analysis platform.
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Deutsche Börse acquires Chinese consumer survey
20-Jan-2012
GERMANY— The data and analytics business of the German stock exchange, Deutsche Börse, has acquired the China Consumer Sentiment Survey from the Chinese subsidiary of Japanese researcher Intage.
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Diary: Greeting, tweeting and fame so fleeting
Jan 2012
A roundup of things that caught our eye in and around the research industry this month.
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Discovery names Kynoch to senior team
12-Jan-2012
UK— Discovery Research has appointed former Synovate manager Hamish Kynoch to its senior management team.
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EasyInsites grows 37% in 2011
17-Jan-2012
Profit figures were not provided but co-founder and managing director Charles Pearson told Research that profit was up on the previous year.
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Ebiquity sees 'outstanding' analytics performance
25-Jan-2012
UK— Media intelligence group Ebiquity has posted a 17% increase in revenue and a 75% rise in underlying operating profit for the six month period ending 31 October 2011.
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Efamro welcomes changes to EU data protection proposal
25-Jan-2012
EUROPE— Research federation Efamro has welcomed changes to proposals for a new European data protection law, after an earlier draft raised concerns about the potential impact on research.
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EMarketer lands $25m private equity investment
11-Jan-2012
US— Digital marketing intelligence firm eMarketer has received a $25m minority investment from private equity firm Stripes Group.
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Engage hires former Relish director Hetta Bramley
12-Jan-2012
UK— Engage Research has hired Hetta Bramley (pictured), formerly of Relish Research, as a director.
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Epocrates and M3 pool physician panels
3-Jan-2012
US— Sample suppliers Epocrates and M3 have combined their physician panels to create a joint offering of more than 1.7 million respondents across 70 countries.
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Ex-Millward Brown leader appointed Efamro director general
10-Jan-2012
NETHERLANDS— Former Millward Brown regional CEO Jan Oostveen has been appointed director general of the European Federation of Associations of Market Research Organisations (Efamro) – an association of associations.
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FBI plans to track threats through social media
26-Jan-2012
US— The FBI is the latest government agency to look into how it can harness social media monitoring.
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Former JRA man goes it alone with Fresh Research
16-Jan-2012
UK— Stuart Green, a former associate director at JRA Research, has set up on his own as Fresh Research.
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Former MR agency director pleads guilty to child porn charge
24-Jan-2012
US— Former research agency director Kevin Hill is facing imprisonment after pleading guilty to possessing child pornography.
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FWD Research hires Ledbury's Kerr as director
9-Jan-2012
UK— FWD Research, a financial services specialist, has appointed Sian Kerr as director. She joins from Ledbury Research where she was an associate director.
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Gender expert Jen Drexler joins Insight Strategy Group
9-Jan-2012
US— Insight Strategy Group has appointed author and gender marketing specialist Jen Drexler as vice president to study the role gender plays in consumer behaviour.
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German acquisition for Schlesinger Associates
10-Jan-2012
GERMANY— Schlesinger Associates has acquired fieldwork services firm Schmiedl Marktforschung, which has offices in Berlin, Frankfurt and Munich.
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GfK adds to senior management in Asia Pacific
5-Jan-2012
SINGAPORE— GfK has announced a trio of senior appointments in the Asia Pacific region as part of the company’s ‘Own the Future’ global corporate strategy.
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GfK Healthcare appoints UK head of operations
12-Jan-2012
UK— Ben Walton has been appointed head of UK operations for GfK Healthcare, joining the company from Adelphi International Research.
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GfK reports 6.2% rise in 2011 sales to €1.37bn
31-Jan-2012
GERMANY— GfK’s sales were up 6.2% to €1.37bn in 2011, with organic growth reported across the company’s custom research, retail and technology and media businesses.
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Giving the gift of confidence
Jan 2012
Predictions are precarious things. Everyone has a view on what will happen at some specified time in the future but most people will be wrong. You don’t have to have read Nassim Nicholas Taleb’s bestseller Black Swans to know that surprise events can render even the most plausible predictions redundant.
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Harris's Herron takes analytics role at Nunwood
3-Jan-2012
UK— Nunwood has hired former Harris Interactive executive David Herron as its new European head of analytics.
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Hill+Knowlton launches research and analytics business
24-Jan-2012
US—WPP-owned PR agency Hill+Knowlton has launched a new business to provide clients with data analytics and primary research to support their communications.
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House of Fraser picks Grass Roots for mystery shopping task
18-Jan-2012
UK— Department store chain House of Fraser has appointed Grass Roots to run a mystery shopping programme across its network of shops.
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ICM adds research director to lead omnibus offering
30-Jan-2012
UK— ICM has hired Kantar Worldpanel’s James Guild as a research director to lead its omnibus team.
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IMS sells off SDI audit businesses to InVentiv
18-Jan-2012
US— Healthcare consulting firm InVentiv has agreed to buy some of the research products of SDI – which regulators said had to be sold for competition reasons following the acquisition of SDI by IMS Health.
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InSites Consulting revenue passes €16m in 2011
30-Jan-2012
BELGIUM— InSites Consulting has posted a 28% increase in annual revenue to €16m, with 20% coming from market research online community activities.
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Internships in research: Who really benefits?
18-Jan-2012
The growing number of unpaid or underpaid interns working in research agencies is a worrying trend, says Discovery MD Trish Parker.
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Investors pump $1.85m into Qualvu's video platform
13-Jan-2012
US— Qualvu, the developer of an online video-based qualitative research platform, has raised $1.85m in a Series B financing round.
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IPA backs UK cultural diversity study
10-Jan-2012
UK— A new regular study of how cultural diversity influences consumer behaviour in the UK is being launched with backing from ad agency body the IPA.
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iPinion unveils mobile behaviour tracking app
16-Jan-2012
US— Mobile survey software developer iPinion has launched an app that tracks people’s usage of mobile devices.
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Ipsos adds Saudi panel, plans for Egypt and UAE
9-Jan-2012
SAUDI ARABIA— Ipsos has launched an online panel in Saudi Arabia as the first of six it plans to set up in the Middle East and North Africa region this year.
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Ipsos Public Affairs clinches spot on GSA Schedule
6-Jan-2012
US— Ipsos Public Affairs has been awarded a spot on the US government’s General Services Administration’s Advertising and Integrated Marketing Solutions Schedule, where it will be able to bid for work from federal and state-level clients.
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Kantar in deal to buy stake in Pakistani firm Oasis Insights
10-Jan-2012
PAKISTAN— Kantar is to acquire a majority stake in Karachi-based research agency Oasis Insights.
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Kantar Media boss on tracking online word of mouth in China
23-Jan-2012
Last week Kantar acquired Chinese social media monitoring firm CIC. Research spoke with Kantar Media CEO Jean-Michel Portier to hear how researchers are dealing with the rapidly evolving social media landscape in China.
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Kantar Media buys Chinese social media researcher CIC
17-Jan-2012
CHINA— WPP subsidiary Kantar Media is to acquire Chinese social media research and consulting agency CIC.
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Karma Communications buys Crayon Group
13-Jan-2012
UK— Karma Communications, the owner of ad agency Karmarama, has acquired the Crayon Group, which owns research agency Walk a Mile and analytics consultancy Crayon CI.
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Kieselstein quits top job at TNS North America
31-Jan-2012
US— TNS is on the hunt for a new North America CEO after David Kieselstein quit to join b2b media company Penton as chief executive.
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Komli opens lab to drive ad targeting innovation
23-Jan-2012
INDIA— Digital media network and audience measurement firm Komli Media has launched a technology centre aiming to use research and data analytics to come up with new ways of targeting ads.
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London Stock Exchange to track social media buzz
20-Jan-2012
UK— The London Stock Exchange Group has appointed Social 360 to carry out daily monitoring of social media.
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Loyalty specialist CardStar acquired by Constant Contact
26-Jan-2012
US— Email marketing firm Constant Contact is to acquire CardStar, which makes mobile apps for retail loyalty schemes.
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Mandel hails Rentrak as Precision Demand signs ratings deal
1-Feb-2012
US— PrecisionDemand, a media agency headed by former Nielsen executive Jon Mandel, has signed a contract with media measurement firm Rentrak to use its national and local TV ratings data.
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MarketShare and WPP settle over Simpson hiring
5-Jan-2012
UK— Marketing analytics firm MarketShare Partners and its former executive Steve Simpson today issued apologies to WPP over the hiring of Simpson, who was formerly CEO of WPP’s GroupM Business Science arm and an employee of Mindshare.
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MediaMiser acquires social media tech firm InfoGlutton
19-Jan-2012
CANADA— Media monitoring and analysis firm MediaMiser has acquired InfoGlutton Solutions, which provides social media monitoring tools to the restaurant and hospitality industries.
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Millennial Media prepares to go public
9-Jan-2012
US— Millennial Media, a mobile advertising and data company, has filed registration forms with the Securities and Exchange Commission (SEC) regarding a proposed public offering of common stock.
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Millward Brown and Affectiva link for facial analysis technology
30-Jan-2012
US— Millward Brown has formed a partnership with emotion-measurement technology company Affectiva to add facial expression analysis to its TV ad copy evaluation tool, Link.
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Mintel opens Singapore office
16-Jan-2012
UK— Mintel has extended its presence in Asia Pacific with a new office in Singapore.
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MMR Research Worldwide makes Little hire for big Asian push
10-Jan-2012
SINGAPORE— Food and drink specialist MMR Research Worldwide is launching an Asian business with Clive Little, former TNS regional director, at the helm.
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Mottram and Davis join YouGov
31-Jan-2012
UK— YouGov has appointed Simon Mottram (pictured) as director of financial services consulting and Rob Davis as a research manager in the media and financial services consulting divisions.
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MR turnover up 16% in 2011, says Russian association
6-Jan-2012
RUSSIA— Research turnover in Russia grew 16% in 2011, according to the latest estimates from the Russian Association for Market and Opinion Research (OIROM).
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MRS CEO to meet members to map out ‘new vision’
27-Jan-2012
UK— The Market Research Society’s new CEO Jane Frost is travelling the UK over the next few months to meet members and discuss how the organisation can improve what it does.
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Mu Sigma receives 'biggest ever' analytics investment
3-Jan-2012
US— Business and marketing analytics provider Mu Sigma has closed a $108m round of private equity investment, believed to be the largest ever investment in the analytics services market.
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Murray Hardie returns to Hall & Partners as US CEO
24-Jan-2012
US— Murray Hardie has returned to Hall & Partners in the role of CEO for the US. He was part of the management team that opened the company’s first American office in 1996.
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My double life – Crispin Beale
Jan 2012
Researchers reveal how their out-of-hours pursuits affect the day job. This month Crispin Beale, chief executive of Chime Insight and Engagement, talks about his other life as a farmer.
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NatCen co-founder Sir Roger Jowell dies at 69
4-Jan-2012
UK— Sir Roger Jowell CBE, co-founder of the National Centre for Social Research (NatCen), died on 25 December after suffering a heart attack. He was 69.
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Neurosense allies with university to open lab in Brazil
23-Jan-2012
BRAZIL— Neuroscience researcher Neurosense has opened a lab in São Paulo, Brazil, through a partnership with the higher education institution the Getulio Vargas Foundation.
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New head of research and marketing at India's TV Today Network
23-Jan-2012
INDIA— Vivek Malhotra has been appointed head of research and marketing at TV Today Network, where he will be responsible for developing the broadcaster’s brand and communications strategy.
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New management team for Doctors.net.uk
4-Jan-2012
UK— Doctors.net.uk has a new management team following its sale to M3 USA last year, but Anna Garofalo (pictured) remains head of the market research division, MedeConnect Healthcare Insight.
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Next Big Sound seen as next big thing – gets $6.5m funding
4-Jan-2012
US— Next Big Sound (NBS), a data analytics firm that tracks the popularity of music artists on social media sites, has closed a $6.5m financing round.
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Nielsen buys fresh food industry consultancy
10-Jan-2012
US— Nielsen has acquired the Perishables Group, a firm that provides research and consultancy to companies in the fresh food category.
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Nipo Software and MARSC combine research tools
18-Jan-2012
UK— Survey software maker Nipo and panel management software firm MARSC have combined their products to create a “seamless” package.
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No 'double dip' for ad industry, says Warc
10-Jan-2012
UK— Global advertising spend is set to increase by 5.4% this year, according to the latest ‘poll of polls’ by Warc – a 0.9-point downgrade on August estimates.
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Onesixtyfourth launches trend study in UK
25-Jan-2012
UK— Brand strategy consultancy Onesixtyfourth has launched its trend-tracking service CultureQ in the UK.
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People on the move
27-Jan-2012
A roundup of the latest appointments and promotions in the global market research industry, including the latest moves at Crimson Hexagon, ODC Services, Spinach and more.
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People on the move
20-Jan-2012
All the latest appointments and promotions in the global market research industry, including news from FreshMinds Research, Dunnhumby, Product Perceptions, Sundance London and more.
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People on the move
6-Jan-2012
The latest appointments and promotions in the global market research and consumer insight industry. This week: NuvoTV, Kantar Health, Lincoln Financial, Community Research, Berkeley Research Group, Brainjuicer, Research World International and Kixeye.
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Pharma focus delivers ‘solid’ 2011 performance for Cello
23-Jan-2012
UK— Cello’s research and consulting business has turned in a “solid performance” for the 2011, the company said in a trading update today.
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Philpott resigns from Aegis board
3-Jan-2012
UK— Ex-Synovate CEO Robert Philpott resigned from the board of Aegis Group, Synovate’s former parent company, at the end of 2011.
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Pollbob buys DIY pollster Mister Poll
19-Jan-2012
US— Social polling platform Pollbob has acquired DIY polling site Mister Poll and plans to integrate its database of survey makers and takers into its own community.
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Privacy concerns raised over US government social media tracking
16-Jan-2012
US— Congress members have raised concerns about the Department of Homeland Security’s social media monitoring programme.
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Proposed EU data rules go too far, research bodies say
18-Jan-2012
EUROPE— Industry bodies Esomar and Efamro have raised concerns about possible new European data protection rules, which they say could create obstacles for researchers.
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RAS founder Sheila Kemp dies aged 85
18-Jan-2012
UK— Sheila Spittle (née Kemp), founder of Research and Auditing Services, died in hospital on Boxing Day at the age of 85.
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Rentrak scoops double deal
5-Jan-2012
US— Rentrak has sealed a long-term contract expansion with Raycom TV and won a new contract from marketing and media services agency Camelot Strategic Marketing and Media.
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Rentrak wins local TV ratings contract in Missouri
17-Jan-2012
US— Koplar Communications has signed up to use Rentrak’s StationView Essentials local TV ratings service for its Fox-affiliate station KRBK in Springfield, Missouri.
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Research Now hires Köksal to lead new Dutch office
17-Jan-2012
NETHERLANDS— Sample provider Research Now has appointed Kerem Köksal to lead its new office in Rotterdam, the company’s 24th location.
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Research Now names boss for Europe and Asia in management reshuffle
23-Jan-2012
US— Online fieldwork supplier Research Now has made several changes to its senior management team, including giving UK managing director Martin Filz the new role of managing director for EMEA and Asia Pacific.
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Revenue up 15% at Simon-Kucher in 2011
24-Jan-2012
GERMANY— Marketing and strategy consultancy Simon-Kucher & Partners increased its revenue by 15% to €121.3m in 2011.
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Revenue up 7% for Germany's MR agencies in 2011
17-Jan-2012
GERMANY— Revenue for Germany’s top research agencies increased 6.7% – or 4.4% after inflation – to €2.3bn last year, according to industry publication Context.
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Robert Burgess named chair of NatCen board of trustees
23-Jan-2012
UK— NatCen has appointed Professor Sir Robert Burgess as chair of its board of trustees, replacing Dame Janet Finch who is retiring at the end of February after nine years.
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Ruth Flood to lead research at Madano Partnership
17-Jan-2012
UK— Ruth Flood, former head of research and evidence at the Design Council, has joined business communications consultancy the Madano Partnership to lead its research and market intelligence offering.
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Sainsbury's insight manager becomes Shoppercentric director
11-Jan-2012
UK— Claire Pearson, a former senior insight manager at Sainsbury’s, has joined shopper behaviour research agency Shoppercentric as a director.
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Sarah Phillips to lead healthcare research at Incite
18-Jan-2012
UK— Incite has appointed Ipsos’s European head of healthcare, Sarah Phillips, to lead its healthcare practice.
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Satmetrix and Metavana in social media partnership
16-Jan-2012
US— Satmetrix has struck a strategic partnership with social media monitoring firm Metavana that will see the two firms collaborate on a range of products.
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Semetric updates music popularity tracking tool
27-Jan-2012
UK— Tech firm Semetric has unveiled an improved web-based version of its Musicmetric service, which tracks social media and illegal filesharing activity for thousands of artists.
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Sheldrake to lead Euro office for GMO Research/JMI
30-Jan-2012
JAPAN/UK— Japanese agency GMO Research/JMI is opening a European office on 13 February. Jonathan Sheldrake, previously of Pulse Group, Advaith, IDC and BIBA Medical, will head the UK-based team as director of European sales.
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Shugoll Research buys Metro Research Services
30-Jan-2012
US— Shugoll Research has bought Metro Research Services, a provider of data collection services and focus group facilities in Northern Virginia.
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Social learning en masse
Jan 2012
When in doubt, copy others. That simple rule is hardwired into humans. In an extract from their new book, Alex Bentley, Mark Earls and Michael J O’Brien show how ideas and products spread socially.
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Spending plans
30-Jan-2012
Monique Drummond of Relish Research hears from research buyers about their priorities and expectations for the year ahead.
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Splunk prepares for $125m initial public offering
13-Jan-2012
US— Data analytics software firm Splunk is looking to raise up to $125m through an initial public offering of common stock.
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SymphonyIRI teams up with price comparison site mySupermarket
25-Jan-2012
UK— SymphonyIRI Group and price comparison website mySupermarket have teamed up to study how the site’s users make buying decisions.
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Taking MR to the next level
31-Jan-2012
Rajat Paharia, founder of gamification firm Bunchball, talks to Brian Tarran about how to inject life into the research experience.
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Terapeak appoints new president, CEO
30-Jan-2012
US— E-commerce research and data analysis firm Terapeak has appointed Kevin North as its new president and CEO.
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Texan MR agency targets billion-dollar clients
4-Jan-2012
US— A new agency, ReconMR, has launched in Texas with the goal of winning work from some of the state’s largest businesses across the healthcare, retail, media and technology sectors.
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The battle of substance and style
11-Jan-2012
Designers and journalists are coming up with some striking ways to tell stories and convey data visually. But a new book suggests there is something missing from the field that researchers could provide.
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The Behavioural Architects merges with Chinese firm
12-Jan-2012
UK/CHINA— The Behavioural Architects (TBA) has expanded into China through a merger with Shanghai-based Research Essentials.
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The end of online panels: Redux
6-Jan-2012
Are online panels finished? That was the subject of a head-to-head debate we published in November. Last month, Dutch research association MOA addressed the same question. MOA’s Lex Olivier reports.
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The eyes have it
3-Jan-2012
Crawford Hollingworth on the observer effect and how people’s behaviour changes when they think or feel they are being watched.
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The path to purchase
Jan 2012
Technology is helping bricks-and-mortar retailers get better at understanding shopper behaviour – just like their digital counterparts. Tim Phillips enters the world of advanced shopper research.
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The top 100 UK agencies – and how they stack up
13-Jan-2012
You’ve seen our UK industry infographic. Now, here’s the full list of the UK’s biggest agencies, ranked by 2010 turnover.
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The trolley and the IV
Jan 2012
Violence is always a problem in A&E departments, and never more so than at Christmas. Robert Bain meets the ethnographers who went to see for themselves.
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Time Warner unveils hi-tech media lab
25-Jan-2012
US— Time Warner has opened a media lab at its New York headquarters to carry out research into consumer behaviour and media habits.
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TNS hires ORC's Martin Grimwood to lead financial practice
20-Jan-2012
UK— TNS has appointed former ORC International man Martin Grimwood as head of its financial services division in the UK.
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TNS hires Synovate's Sarrazit in brand and comms role
5-Jan-2012
US— Synovate’s Franck Sarrazit has joined TNS as global director in the brand and communications practice.
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Toluna adds DIY functions to iPhone and iPad apps
17-Jan-2012
UK— Toluna has updated its iPhone and iPad apps to incorporate its QuickSurveys DIY offering.
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Tyrrell becomes a director at trends firm Trajectory
3-Jan-2012
UK— Bob Tyrrell, the former chairman of the Henley Centre, has joined trends consultancy Trajectory as a director.
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UK's Firefish expands overseas with Amsterdam office
13-Jan-2012
NETHERLANDS— UK research agency Firefish is opening its first international office next month in Amsterdam with former Synovate director Kees Van Duyn at the helm.
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Ups and downs – Kate Norfolk
Jan 2012
Make sure you test before you tinker, especially with established logos, says Opinium’s Kate Norfolk.
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USamp adds RelevantID fingerprinting to SampleMarket
6-Jan-2012
US— uSamp has integrated Imperium’s RelevantID digital fingerprinting technology into its SampleMarket self-service respondent sourcing platform.
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Web analytics pros back Tealium with $1m investment
12-Jan-2012
US— Two former CEOs of web analytics firm WebSideStory are financing Tealium, a company that has developed a platform through which marketers and web analytics professionals can manage the page tags used for tracking visitor behaviour.
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What are you looking at? CrowdOptic wants to know
6-Jan-2012
US— A company has developed a mobile application that tracks where fans at sporting events are aiming their mobile phone cameras so as to monitor shifts in their focus of attention.
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Whatever next?
Jan 2012
Visualising what tomorrow will bring is crucial to what researchers do. But it’s also notoriously difficult. Robert Bain takes a look at the business of prediction.
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Who are you talking to?
Jan 2012
Talking to an uninterested audience is like addressing an empty room. Either way, no one’s listening. Richard Young hears from researchers who are learning the languages ot other disciplines to make their insights heard.
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WorldOne partnership to take US panel reach past a million
11-Jan-2012
US— Healthcare data collection firm WorldOne is partnering with healthcare professionals network Physicians Interactive (PI) to expand the reach of its US research panel.
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XPND to acquire iPerceptions in all-cash deal
30-Jan-2012
CANADA— Growth capital fund XPND has entered into a definitive agreement to acquire iPerceptions, which specialises in online customer satisfaction and experience measurement, in a cash deal valuing the firm at $3m.