Research
Dec 2010
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"Research can get by without asking questions"
Dec 2010
Welcome to the first of our new online debates. It’s your chance to have a say on the research industry’s most controversial topics. Each month we propose a motion, ask two research professionals to kick start the debate and then it’s your turn to make your case.
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2010 and all that
Dec 2010
So, how was it for you? Whether you were buffeted by recession or whether you bucked the trend, 2010 was a pretty turbulent year. We look at some of the major research themes that surfaced and revisit some of the people and companies that made the headlines.
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'A life lived without hierarchy, a truly passionate researcher'
9-Dec-2010
Virginia Valentine, who died on 30 November, was a much loved and respected member of the international community of commercial semioticians. Her friends and colleagues Malcolm Evans and Greg Rowland pay tribute.
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A strength in numbers
17-Dec-2010
We speak to pollster Nick Sparrow, formerly of ICM, about how the spirit of co-creation, cooperation and coalition can be applied to the research agency business model.
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ABCi to audit Polar Mobile app usage
16-Dec-2010
CANADA— The interactive arm of the Audit Bureau of Circulations (ABCi) is working with mobile app developer Polar Mobile to provide audited app usage data to publishers.
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Ad break reporting already in place, OzTam tells AANA
9-Dec-2010
AUSTRALIA— The Australian Association of National Advertisers (AANA) yesterday asked the media research industry to provide better data on TV viewing habits during ad breaks – but television audience measurement body OzTam says that the information is already available, and has been for almost 20 years.
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Added Value promotes Fratacci to MD of Paris operation
9-Dec-2010
FRANCE— Added Value France has promoted chief financial officer Thomas Fratacci to managing director after Jonathan Hall was moved to a new role in the US.
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Agencies pick X Factor winner ahead of grand finale
13-Dec-2010
UK— This weekend’s X Factor final was arguably the most talked about voting process since the general election earlier this year and, with much of the discussion taking place online, social media analysis was again able to successfully predict a winner.
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AOP study highlights 'inadequacies' of online engagement metrics
2-Dec-2010
UK— A study by the Association of Online Publishers has highlighted the ‘inadequacies’ of online engagement metrics, casting doubt on the usefulness of measures such as dwell time and frequency of visit, and suggesting that a user’s trust in the website is the most important factor.
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Barb optimistic about PC meters for online TV ratings
15-Dec-2010
UK— The Broadcasters’ Audience Research Board (Barb) has said that its field test of a new meter that tracks TV watched through a PC or laptop has shown the system could be a ‘viable’ way of measuring the medium.
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Brothers convicted of murder of researcher Klaas Jonkheid
9-Dec-2010
SOUTH AFRICA— Guilty verdicts have been handed down in the trial of two brothers accused of murdering researcher Klaas Jonkheid, founder of The Consumer Psychology Lab.
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Casro gives cautious backing to Rush data privacy bill
10-Dec-2010
US— Research association Casro has voiced its support for the privacy bill drafted by congressman Bobby Rush, while calling for clarification on how certain points could affect market research.
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Cegedim and SDI launch oncology audit
3-Dec-2010
US— Healthcare researchers SDI and Cegedim Strategic Data have teamed up to launch a new service that tracks selling activities in the oncology therapeutic market.
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Census Bureau releases five-year estimates from American Community Survey
15-Dec-2010
US— The Census Bureau yesterday published the first in what will become an annual release of five-year estimates from the American Community Survey (ACS), detailing the social, economic and demographic make-up of more than 670,000 distinct geographies.
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Cheskin Added Value announces changes at the top
6-Dec-2010
US— Innovation consultancy Cheskin Added Value will install new leadership next year in the wake of the departure of co-founder and chief executive officer Darrel Rhea.
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Chime's Neil Russell on why 'Big Society' is good for MR
10-Dec-2010
Neil Russell joined Chime’s research and engagement division earlier this month as a research director. In the latest of our online Spotlight interviews he tells us why the government’s Big Society plans mean more work for research agencies and gives the coalition a few tips on how to improve the procurement process.
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Clear Channel Radio signs $538m contract with Arbitron
9-Dec-2010
US— Clear Channel Radio has agreed a new multi-year and multi-market deal to receive Arbitron’s portable people meter (PPM) and diary-based radio ratings. The contract is worth approximately $538.2m over five years.
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Comms experts launch Android usage app to replace 'problematic' self-reports
13-Dec-2010
US— An assistant professor from Rutgers School of Communications and Information and a counterpart from Tokyo’s National Institute for Informatics have teamed up to launch a mobile phone app for the Android operating system that promises to give researchers better insight into users’ communication habits.
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Communispace looks for a buyer for $100m – report
16-Dec-2010
US— Rumours are circulating that online community builder Communispace is in the market for a buyer, with a reported $100m price tag around its neck.
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ComScore takes online video measurement to Spain and Lat Am
3-Dec-2010
CHILE— ComScore has introduced its online video measurement services in five new countries: Argentina, Brazil, Chile, Mexico and Spain.
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Confirmit coders hack together geolocation survey app
1-Dec-2010
NORWAY— A team of Confirmit programmers have built an app on Google’s Android mobile phone platform to allow surveys to be targeted at online panellists based on their actual physical location.
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Dachis Group acquires community builder Powered
21-Dec-2010
US— Social business consultancy Dachis Group has acquired branded community builder Powered and its subsidiaries StepChange Group, Drillteam and Crayon.
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Data specialist Matt Butner joins InsightExpress
17-Dec-2010
US— InsightExpress has appointed Matt Butner as vice president and director of media and brand research, charged with providing strategic research recommendations and thought leadership to clients.
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Diary: Time travel, texting and takeaway
Dec 2010
A roundup of things that caught our eye in and around the research industry this month.
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DigitalMR launches syndicated banking study
10-Dec-2010
UK— Online research agency DigitalMR has launched a syndicated report on the banking industry based on social media monitoring.
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Dub adds three new languages to online qual tool
14-Dec-2010
UK— Online research software developer Dub has added three new languages to its online qualitative platform, Ideastream, bringing the total number of languages the service is available in to 15.
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Emnos appoints general manager for German markets
9-Dec-2010
GERMANY— Retail data analysis agency Emnos has appointed Nils Michaelis as general manager of operations in the German-speaking countries and Poland and the Netherlands.
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Ex-Harris man Russell lands Chime role
2-Dec-2010
UK— Chime Communications’ research and engagement division has appointed Neil Russell as a research director where he will help lead Opinion Leader’s quantitative offering.
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Ex-PHD and OMD researcher joins Media Storm in Connecticut
1-Dec-2010
US— Veteran advertising and media agency researcher Judy Vogel has joined Media Storm in Connecticut as its first director of insights and analysis.
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Ex-Simpson Carpenter division head joins Vision Critical
8-Dec-2010
UK— Online research agency Vision Critical has appointed former Simpson Carpenter division head Mike Stevens as senior vice president of UK research.
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Flurry nets $15m to expand mobile app analytics
9-Dec-2010
US— Mobile app analytics firm Flurry has received $15m in funding from a group of private equity investors in its third round of financing.
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Food and Drink Federation names Harris commercial partner
1-Dec-2010
UK— The Food and Drink Federation (FDF) has named Harris Interactive as one of its commercial partners.
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ForeSee Results appoints UK MD
8-Dec-2010
UK— Customer satisfaction research agency ForeSee Results has appointed Mansoor Malik to the newly created position of managing director for the UK and opened a new office in London.
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Four clients sign up for Customer Insight Group's social media service
2-Dec-2010
US— Strategic marketing consultancy Customer Insight Group has signed up four online and catalogue retailers as clients of its ‘Social Media Roadmap’ service: Country Door, Midnight Velvet, Montgomery Wards and Monroe & Main.
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FreshMinds names head of research expertise and development
8-Dec-2010
UK— FreshMinds Research has hired Niall Smith as head of research expertise and development.
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FTC backs 'do not track' browser setting for online privacy
2-Dec-2010
US— The Federal Trade Commission (FTC) has backed the idea of a ‘do not track’ system allowing people to use their web browser settings to opt out of having their online activity monitored for ad targeting purposes.
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Govt seeks ideas to 'rip up' procurement red tape
2-Dec-2010
UK— The government is looking for feedback from small and medium-sized businesses on its procurement processes, especially any ‘nightmare’ experiences, in a bid to make winning work easier.
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Hear me out: Let's make respondents cry
Dec 2010
Ever had an idea that you know is genius, but everybody else thinks is crazy? Here is your chance to share it with the world of research. This month it’s the turn of Richard Smith, director of qual research at BDRC Continental.
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How customer insight drives customer experience
7-Dec-2010
Nunwood’s strategy director David Conway looks at how insight has helped fuel the performance of the firms that came out top in the agency’s customer experience league table.
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How Norfolk County Council turned residents into councillors
26-May-2011
Anne Tansley Thomas of Norfolk County Council and Matt Dobbin of Discovery on innovative techniques for getting people involved in local services.
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IAB launches mobile media research unit
10-Dec-2010
US— The Interactive Advertising Bureau has launched a new unit that will carry out consumer research in the ‘burgeoning’ field of mobile media and marketing.
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IAB president Rothenberg to lead Time Inc digital strategy
13-Dec-2010
US— Interactive Advertising Bureau (IAB) president and CEO Randall Rothenberg is stepping down in January to join Time Inc as chief digital officer.
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IAB says 'do not track' is a misnomer online
6-Dec-2010
US— The creation of a workable ‘do not track’ system would require a “re-engineering [of] the internet’s architecture”, warned the Interactive Advertising Bureau (IAB) in response to Federal Trade Commission (FTC) proposals published last week.
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In partnership
Dec 2010
Rob Weston is head of strategy at UK retailer John Lewis. Robert Bain spoke to him about how the firm keeps on top of customer needs and how its shared ownership model helps it keep a finger on the pulse.
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InsightsNow adds trio to CMS division
21-Dec-2010
US— Product innovation and development agency InsightsNow has added three new principal consultants to its consumer and marketing sciences (CMS) division.
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Joe Staton promoted to GM at GfK Roper Consulting
15-Dec-2010
UK— GfK has promoted Joe Staton to director and general manager of its Roper Consulting business in the UK, Europe, Middle East and Africa.
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Joseph Cesaria joins Ipsos OTX MediaCT
10-Dec-2010
US— Ipsos OTX MediaCT has hired Joseph Cesaria as senior vice president of business development, where he will be charged with building client relationships for the media, content and technology practice.
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Kantar unveils Media Briefings app for iPhone and iPad
13-Dec-2010
UK— Kantar Media has developed an iPad and iPhone app for subscribers of its media briefing service, which tracks brand and market mentions across TV, the internet, radio and social media.
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Keller Fay Group brings WOM study TalkTrack to UK
1-Dec-2010
UK— Word-of-mouth (WOM) researcher The Keller Fay Group is bringing its TalkTrack WOM measurement service to the UK, four years after its US launch.
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Kovscek named enterprise analytics SVP at Converseon
1-Dec-2010
US— Social media monitoring and strategy firm Converseon has appointed Mark Kovscek to the newly created role of senior vice president of enterprise analytics.
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Lotame bags $11m for audience data management platform
8-Dec-2010
US— Lotame has secured $11m in private equity funding that it says will help it keep up with growing demand for its audience data management platform Crowd Control.
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Managing expectations
21-Dec-2010
The latest ‘state of the industry’ survey from RSM shows that the market research sector has returned to growth and optimism is relatively high after a difficult period. 2011 won’t be a cakewalk, though. John Madden, partner at RSM, digs through the data to unearth some of the challenges ahead.
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Marketers using social media for PR, not insight, says HBR survey
21-Dec-2010
US— Market research and customer insight, CRM and customer service teams are trailing behind marketing, communications and even IT departments when it comes to setting social media strategies within companies, according to a Harvard Business Review (HBR) study.
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MDC Partners buys majority stake in Capital C Communications
3-Dec-2010
US— Marketing and communications group MDC Partners has acquired a majority stake in Canadian advertising and marketing services agency Capital C Communications.
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Media research improvements top AANA Christmas wishlist
8-Dec-2010
AUSTRALIA— The Australian Association of National Advertisers (AANA) has published its Christmas wishlist – and improvements to media research in online, TV and radio top the bill.
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Microsoft web browser to allow 'do not track' lists
8-Dec-2010
US— Microsoft is to implement a ‘do not track’ mechanism in the newest version of Internet Explorer, allowing users to compile a list of websites they do not wish to share information with.
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Millward Brown adds OpenAmplify semantics to tracking studies
3-Dec-2010
UK— Millward Brown has started to use OpenAmplify’s language processing technology in its brand tracking studies.
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Mixed methodologies: a recipe for more error, not less?
13-Dec-2010
Mixing research methodologies doesn’t automatically increase the validity of a study’s findings, argues Philip Graves. If the contribution of each part isn’t clearly understood, particularly in terms of its psychological validity, there is a very real risk of making erroneous conclusions, he warns.
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More firms join MarketTools' TrueSample quality council
2-Dec-2010
US— Five more client companies have signed up to be part of MarketTools’ TrueSample Quality Council, which works to improve the company’s online data quality technology.
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MR spend tumbled before 2010 general election
6-Dec-2010
UK— The Electoral Commission has released details of party spending in the year running up to the 2010 general election, which shows a sharp decline across the board – market research expenditure included.
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MRC pulls Arbitron's Radar and Nationwide accreditation
7-Dec-2010
US— The Media Ratings Council (MRC) has withdrawn accreditation for Arbitron’s Radar and Nationwide radio research services because both include data from markets where unaccredited portable people meter-based (PPM) ratings systems are in use.
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MRS director general to step down next year
6-Dec-2010
UK— David Barr, director general of the Market Research Society (MRS), has announced his intention to step down at the end of September 2011.
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MRS warns strict EU cookie rules could 'severely disrupt' online MR
9-Dec-2010
UK— The Market Research Society (MRS) has warned that overly strict interpretations of a revised EU directive requiring user consent to place cookies on computers could “severely disrupt a burgeoning and economically successful UK online research sector”.
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National Magazine Company appoints insight chief
16-Dec-2010
UK— The National Magazine Company has appointed Aida Muirhead to fill the newly created role of research and insight director.
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New co-presidents for GfK Custom Research NA
6-Dec-2010
US— Thomas Finkle and David Krajicek have been promoted to co-presidents of GfK Custom Research North America, effective January 2011.
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New CSA president to pursue Bolloré tie-ups
2-Dec-2010
FRANCE— Research agency CSA has hired Bernard Sananes, former director general of Euro RSCG C&O, as its new president, with a remit to build partnerships with other companies in the Bolloré Group.
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New firm ChatCloud sets sights on online research
15-Dec-2010
UK— A new business called ChatCloud has been set up to offer online qual and quant services to end clients and research agencies.
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Nielsen forms Chinese joint venture to research digital TV
16-Dec-2010
CHINA— Nielsen and Beijing China Cable Union Data Services have formed a joint venture to research the growth of digital television in China.
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Nielsen Online boss Tom Drouillard gets top Scarborough job
2-Dec-2010
US— Scarborough Research, the joint venture between Nielsen and Arbitron, has appointed Tom Drouillard as its new president and chief operating officer.
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Nielsen pulls plug on US radio audience measurement service
14-Dec-2010
US— Nielsen has called time on its radio audience measurement service in the US, as of the Fall 2010 reporting period. The international service will continue to run.
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Nielsen Singapore names new head of consumer research
14-Dec-2010
SINGAPORE— Nielsen has promoted Grace Liu to head of consumer research in Singapore following the promotion of Joan Koh (pictured) earlier this year.
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Nielsen to examine earlier web data in wake of URL error
6-Dec-2010
US— Long URLs are continuing to disrupt Nielsen’s online audience measurement services, and the ratings giant has now told clients that it is examining data from the first eight months of the year – well before it noticed the glitch that caused it to undercount online audiences.
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Nielsen to re-state TV data for nine stations
10-Dec-2010
US— Nielsen is to re-state ratings for nine TV stations in four of its metered markets after discovering a problem with the software used to process ratings data.
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NPD Group and Rentrak partner for report on VOD consumers
1-Dec-2010
US— The NPD Group and Rentrak are working together on a new report profiling video-on-demand consumers, which is designed as a companion to Rentrak’s State of VOD Trend Report.
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NPD Group expands analytics offering
15-Dec-2010
US— The NPD Group has hired John Deputato as senior vice president for advanced analytics as it looks to expand its offering in the sector.
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Off the beaten track
Dec 2010
As a member of the Research 2011 programme team, I feel privileged to have been asked to readthrough each and every one of the submissions sent in from the research community. We put out a call for innovative and inspiring ideas and you duly answered that call. In spades. With about four months to go before the big event, we are confident that it will be one of the most content-rich conferences in memory.
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Ogilvy & Mather and JWT units form North American JV
21-Dec-2010
US— WPP-owned agencies OgilvyAction and Malone Advertising have formed a joint venture that they claim will be the first fully integrated, end-to-end shopper marketing and experiential marketing agency in North America.
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ONS budget cut consultation to close in two weeks
7-Dec-2010
UK— Researchers have two weeks left to have their say on planned cuts to the Office for National Statistics’ (ONS) output as the organisation faces up to a 17.4% cut in real terms to its budget over the next four years.
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Opinionaided servers hammered by spike in activity
14-Dec-2010
US— Quick-polling app Opinion Aided is discovering this week that success has its downsides as high activity levels keep taking the company’s servers offline.
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Ormiston joins YouGov as North American marketing insights boss
3-Dec-2010
US— YouGov has appointed Jane Ormiston as executive vice president of marketing insights for North America.
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Panel firms join Itracks' moderator community
14-Dec-2010
US— A quartet of online panel providers have signed up to be a part of online fieldwork firm Itracks’ Global Online Moderator Community.
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Panovus spins data and insight offering into new agency
7-Dec-2010
UK — Marketing services group Panovus has spun its data analytics and insights capabilities into a new company, DefinitiveIQ.
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People on the move
7-Dec-2010
The latest appointments and promotions in the global market research and consumer insight industry. This week: Kadence International, One-MS, EmSense, PHD Worldwide, DunnhumbyUSA, 13 Management, KPMG Europe and Itracks.
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People on the move
3-Dec-2010
The latest appointments and promotions in the global market research industry. This week, new hires at Double Helix, Insight Research Group, BDRC Continental and more.
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People on the move
13-Dec-2010
The latest appointments and promotions in the international market research and consumer insight industry. This week: Simpson Carpenter, Voxco, Keen as Mustard, Opinion Leader, Harris Interactive, Brunswick Research, Firefly Millward Brown, KeyQuest Health, Forrester Research, Leapfrog Interactive, the IPA, Manthan Systems and Infonetics Research.
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People on the move
17-Dec-2010
The latest round-up of personnel changes in the research and insight business. Companies announcing staff changes this week include Gilt Groupe, The Sound Research, Aegis, WOMMA, Vision Critical, Foviance and Cint.
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Power to the people
Dec 2010
Discovery’s research director Matt Dobbin on how the agency helped Norfolk County Council set its spending priorities by asking residents to carve up the local authority budget for themselves.
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PPM panellists admit to 'gaming the system'
10-Dec-2010
US— A small study of members of Arbitron’s portable people meter (PPM) radio measurement panel has found people ‘gaming’ the system to try to earn more money.
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Private equity firms invest $5m in site optimisation firm Monetate
8-Dec-2010
US— Monetate, a developer of website content optimisation technology, has secured $5.1m in private equity funding.
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Quantcast and Clearspring agree settlement of Flash cookie complaints
7-Dec-2010
US— Web measurement firm Quantcast and ad widget company Clearspring have agreed to settle class action lawsuits accusing the pair of using Flash cookies to keep tracking web users against their wishes.
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Radius Global MR launches EMEA division
1-Dec-2010
UK— New York-based Radius Global Market Research has launched a division to serve clients in Europe, the Middle East and Africa. The firm has appointed Michael Fodor to lead the new arm, which is based in London.
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Rentrak and Cine Chiffres combine for French box office measurement
15-Dec-2010
FRANCE— Rentrak has acquired French cinema box office measurement agency Cine Chiffres to create Rentrak Cine Chiffres, a new company that the duo said will be the “premier provider” of cinema viewing data in the country.
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Rentrak scores two new clients and an expanded agreement
13-Dec-2010
US— Media measurement firm Rentrak has secured new clients for its on-demand and TV Essentials data services, while signing an expanded agreement with existing customer The Inspiration Networks.
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Research Awards 2010: The highlights
21-Dec-2010
Video highlights from this year’s Research Awards, featuring winners, nominees and guests.
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Research Live calls it quits for 2010
21-Dec-2010
Research Live has closed for the Christmas holidays and will re-open for business in January 2011.
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Research 'must take charge of business data in 2011'
20-Dec-2010
2011 will be the year when business data ‘starts to converge on market research departments’, according to analyst firm Forrester.
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Research Now duo given global roles
1-Dec-2010
US— Online data collection firm Research Now has appointed two executives to new global client service and client development roles.
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Retail Eyes awarded NBTY mystery shopping deal
20-Dec-2010
UK— Vitamins, minerals and health food retailer NBTY has hired customer experience agency Retail Eyes to run its Sales and Service mystery shopping programme in 260 Julian Graves stores.
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Rob Mooth to lead P&G relationship at Ipsos ASI
16-Dec-2010
US— Ipsos ASI has promoted Rob Mooth to lead its relationship with Procter & Gamble in the US – a company he spent five years working for in the late 1980s and early 1990s.
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Roy Morgan and MRUC to launch Indian single-source survey
20-Dec-2010
INDIA— The Media Research Users Council (MRUC) and Australian agency Roy Morgan Research have joined forces to launch a new single-source survey in India.
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Samson Research launched by former Ipsos directors
21-Dec-2010
UK— Ex-Ipsos directors Sam McGuire and Alison Bigsby have formed a new full service agency, Samson Research.
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Schlesinger Associates makes double French acquisition
7-Dec-2010
FRANCE— US-based data collection and fieldwork agency Schlesinger Associates has acquired two companies in France, ConsuMed Research and Passerelles.
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Screwfix secures insight partnership with 100%Cotton
14-Dec-2010
UK— Screwfix, a power tools and building supplies firm, has named 100%Cotton as its principal customer insight provider tasked with helping Screwfix develop “a more customer-centric culture” for its retail business.
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Shortlist Media launches ad effectiveness panel
17-Dec-2010
UK— Shortlist Media, publisher of the free magazines Shortlist and Stylist, has set up a panel to measure the effectiveness of its ads. Over the past couple of months the firm has recruited a panel including more than 1,000 Shortlist readers and 1,600 Stylist readers. The panel is being run by Swedish media researcher RAM.
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Shoutlet social media platform brings in $6m more in funding
6-Dec-2010
US— Social media management and analytics platform Shoutlet has raised $6m in financing, bringing total funding to date to $9.2m.
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Software analytics firm DeskMetrics nets seed funding
21-Dec-2010
BRAZIL— Software analytics firm DeskMetrics has received $200,000 in a round of seed funding from a group of investors.
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SPA Future Thinking names management board
6-Dec-2010
UK— Jon Priest, CEO of the recently-merged SPA Future Thinking business, has installed a new management board with three of five positions going to former SPA executives.
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Synovate takes majority stake in Russia's Comcon
1-Dec-2010
RUSSIA— Synovate has agreed a deal to buy a majority stake in Moscow-based research agency Comcon, with an option to acquire the rest of the company in 2015.
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Tech consultants arrested on allegations of trading inside information
17-Dec-2010
US— The FBI has arrested a vice president at an investment research and market intelligence agency and four people working at technology firms for allegedly conspiring to distribute information that went “way beyond permissible market research”.
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Telmar and Marketing Evolution develop ROI ad planning tool
9-Dec-2010
US— Advertising media software supplier Telmar and ROI research agency Marketing Evolution have teamed up to launch a cross-media planning tool that uses historical ROI data to plan campaigns.
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The Brandon Agency launches consumer panel
10-Dec-2010
US— Marketing firm The Brandon Agency has launched a new consumer panel to research respondents’ buying patterns and history.
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Thumbspeak inks deal with Nielsen for mobile panel recruitment
15-Dec-2010
US— iPhone app-based research platform Thumbspeak has partnered with Nielsen Mobile to help the media research giant recruit for its behaviour tracking panel while giving it the option to collate additional attitudinal data through surveys of Thumbspeak users.
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TNS acquires majority stake in Nigeria's Research and Marketing Services
29-Dec-2010
NIGERIA— TNS has acquired a majority stake in Research and Marketing Services (RMS), billed as the largest custom research agency in West and Central Africa.
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TNS buys Retail Insights in Belgium
15-Dec-2010
BELGIUM— TNS has acquired retail and shopper research specialist Retail Insights, of Kontich, Belgium.
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TNS reshuffles Asia Pacific management and operations
14-Dec-2010
HONG KONG— TNS has restructured its operations in the Asia Pacific region, and made Singapore its new regional headquarters.
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Truth crowned Best Agency at Research Awards 2010
14-Dec-2010
UK— Truth scooped Research Magazine’s Best Agency prize at last night’s 2010 Research Awards, seeing off stiff competition from seven rivals.
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UK ad spend growth seen at 6.6%
20-Dec-2010
UK— Advertising spending levels in the UK over the course of 2010 are set to show the highest levels of growth since 2004, according to the latest Advertising Association/Warc Expenditure report.
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Ups and downs – Chris Riquier
Dec 2010
TNS’ CEO for Africa, India and Oceania Chris Riquier tells us about the highs and lows of his research career.
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US and EU legislators call for transparency in online data collection
20-Dec-2010
US— The Department of Commerce is calling for the creation of a Privacy Policy Office that would monitor commercial uses of personal information and identify gaps in privacy protection.
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Vermont seeks Supreme Court review as prescription data law is overturned
17-Dec-2010
US— A federal appeals court recently sided with research firm IMS Health and others in overturning a Vermont law that banned the use of prescriber-identifiable data for marketing purposes – but now the state attorney general has appealed to the Supreme Court to review the decision.
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Verve wins Which? car survey contract
10-Dec-2010
UK— Consumer association Which? has appointed online brand community provider Verve to run its car reliability and satisfaction poll.
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YouTube launches video trends tool
16-Dec-2010
US— YouTube has launched a new tool that highlights the most popular content on the video sharing site.
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ZARF extends ZAMPS tender deadline after rain disruption
1-Dec-2010
ZIMBABWE— The Zimbabwe Advertising Research Foundation (ZARF) has given agencies more time to pick up tender documents for the 2011/12 Zimbabwe All Media and Products Survey after rain interrupted communications networks.

