Friday, 25 May 2012

Menzies Distribution picks Roundpoint's mobile survey tool

UK— Newspaper distributor Menzies Distribution is using Roundpoint’s mobile survey tool to conduct customer satisfaction research among independent retailers.

The Engage tool gives users the chocie of responding to a survey by text message or via the web on their mobile or computer.

Results can be viewed in real time, and a ‘results so far’ page can be shared with respondents to encourage participation.

David Morton, stategic development director at Menzies, said the tool allowed them to reach retailers “quickly and easily” and that the firm intends to adopt it more widely.

Follow us on
Follow us on Twitter

Have your say

Please add your comment. You can include links, but HTML is not permitted.
Your email address will not be displayed on the site. All comments are moderated.

Mandatory
Mandatory
Mandatory
Mandatory